Due to the unique, highly curated, and archival nature of our vintage luxury items, all sales are final. We do not offer refunds or exchanges if you change your mind, if the item does not fit your style preference, or if you misjudged the size based on the listed measurements.
2. Eligibility for Refund
Item Unavailable: A full refund will only be issued if the specific vintage bag or couture item you ordered is no longer available or has been sold prior to our secure pickup, provided the item has not yet been shipped.
Order Validation: This refund will be processed immediately after our standard 48-to-72 hour availability and physical verification check.
3. Product Descriptions & Authenticity
We ensure that all high-resolution photos are clear and the exact vintage condition (including corner wear, lining state, or hardware scratches) is thoroughly described. By purchasing from Studio Paris Vintage, you acknowledge that these are vintage pre-loved pieces with historical wear. Please review all photos, dimensions, and descriptions carefully before completing your purchase.
4. Damaged Items & Reclamations
If your item arrives damaged during transit, please follow these steps to initiate a reclamation:
Evidence: Provide clear, detailed photos of the damaged package and the item. We will assist you in filing a formal claim with the high-value transit insurance provider.
Carrier Inspection: You must report any visible box compression or tampering to the transportation company at the exact moment of delivery and note it explicitly on the delivery slip before signing.
Contact Us: Contact our team at [email protected] within 24 hours of receipt.
